Version 1.0 (Updated on 21 June 2021)
Your privacy is important
A.R. Medicom Inc. (Asia) Limited, including its affiliates (“Company”), is committed to respecting your personal privacy and to comply with the Personal Data (Privacy) Ordinance (Chapter 486) (the “Ordinance”) as we understand that you care about your privacy. This privacy policy (“Policy”) describes:
- What personal data we collect;
- How we collect your personal data;
- How we use your personal data.
COMPANY may provide you with additional notices while using our products or services. If there is a difference between such notices and this Policy, the notices prevail.
There may be links of other companies’ websites in the Company website that have their own privacy policies. COMPANY is not responsible for the privacy practices of others. COMPANY encourages you to read their privacy notices in order to protect your personal data.
Please do not use our products and services or provide the COMPANY with your personal data if you do not agree with this Policy.
Personal Data We Collect
You may provide COMPANY your data directly, e.g. when you make a reservation or transaction with COMPANY, use or register into COMPANY products and services, take part in campaigns or research or otherwise interact with COMPANY.
Depending on the products and services you use, the data we collect can include (if applicable)
- Contact details such as your individual name (including first, middle and last name), your company name, your email address, your phone number, postal address and any other contact details
- Demographic information such as gender, age, country, language
- Nature of your company
- Transaction information (if applicable) such as payment data (e.g. bank account information, credit card details and any other payment or financial information), delivery information. COMPANY also may also maintain a record of your agreement, consent, preference, settings relating to, for example, location data, marketing and sharing of personal data. COMPANY may, subject to applicable law, record your communication with COMPANY or with other such contact points
- If you are submitting these information for and on behalf of any other third party (“Third-Party”), please make sure that you have already obtained the relevant consent from the Third-Party before submitting any such information to COMPANY. The submission of any such Third-Party information to COMPANY by you shall be deemed as a valid consent which you have already obtained from the Third-Party. If not, please do not submit any Third-Party information to COMPANY.
How We Process Personal Data
COMPANY processes your personal data for the following purposes: (1) providing products and services we offer; (2) managing accounts / files which help maintain your content, preference, settings; (3) developing and managing products and services (such as sales, marketing, customer care and support); (4) communicating with you regarding updated notices relating to our products and / or services; (5) marketing and advertising when we have your consent or otherwise it is allowed.
- Providing products and services – We may use your personal data to provide you with our products and services, to process your requests or as otherwise may be necessary to perform the contractual obligations between you and COMPANY.
- Account / Files Management – We may use your personal data to manage accounts and files in relation to the products and services which we provide.
- Developing and managing products and services – We may use your personal data to develop and manage our products, services, customer care, sales and marketing.
- Communications – We may use your personal data to communicate with you personally, for example to inform you about availability of our products, our service change, delivery information, to send you critical alerts and other such notices relating to our products and/or services and to contact you for customer care related purposes.
- Marketing, advertising and making recommendations – We may contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent or it is otherwise allowed. We may use your personal data for internal sales and marketing analysis.
USE OF COOKIES
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access the Company’s website. We use cookies on our website to:
- recognize you whenever you visit this website
- obtain information about your preferences, viewing and browsing behavior, online movements and use of the Internet
- keep track of the items stored in your shopping basket and take you through the checkout process
- carry out research and statistical analysis to help improve our Services and to help us better understand our visitor and customer requirements and interests
- target our marketing and advertising campaigns and those of our business partners and advertisers more effectively by providing interest-based advertisements that are personalized to your interests
- make your online experience more efficient and enjoyable
- enable tighter security
The information we obtain from our use of cookies may not contain your personal data. Although we may obtain information about your computer or other electronic device such as IP address, browser settings, browsing records, and/or other Internet log information, this may not be able to identity you personally. To the extent that non-personal data is combined with personal data, we treat the combined data as personal data for the purposes of this Privacy Policy.
If you want to disallow the use of cookies, you can do so on your own web browser. If you disable cookies, you acknowledge that you may not be able to use some of the functionality of our website.
Third Party Elements
Company website may include third party elements that set cookies on behalf of a third party, for example relating to third party social network.
Why We Share Personal Data
We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below:
- Your consent – We only share your personal data if we have your specific consent or as necessary to provide you with the service as requested and authorized by you.
- COMPANY companies and affiliates – We may share your personal data among other our affiliates which are within the same group of COMPANY.
- Authorized third parties – We may share your personal data with service providers and vendors who process personal data for COMPANY for the purposes described in this Policy. For example, we may hire service providers and vendors to provide services such as delivery services, data management, customer care and support, managing marketing and promotion of our products and services.
- International transfers of personal data – COMPANY may use resources and servers located in different countries around the world, hence your personal data may be transferred across international borders outside the country where you use our services. COMPANY ensures that such a transfer is in compliance with the Ordinance and provide adequate protection for your personal data as required by the Ordinance.
- To comply with applicable law and valid legal process – COMPANY may be required to disclose your personal data to certain authorities, law enforcement agencies or other third parties in the countries where we or third parties acting on our behalf operate in order to comply with applicable law.
- Mergers and Acquisitions – If we decide to sell, buy, merge or otherwise reorganize our businesses in certain countries, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers.
Safeguard Your Personal Data
COMPANY cares about your privacy and is committed to protect your personal data. We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected.
Retention of Personal Data
COMPANY retains your personal data as long as it is necessary to provide you with the relevant products and services, to comply with the applicable legal obligations, to resolve disputes and to enforce our contractual obligations.
Your Rights
You have a right to know what personal data we hold about you. You have a right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated. You have a right to unsubscribe from direct marketing messages and to request that we stop processing your personal data for direct marketing purposes or on other compelling legal grounds. However, if you opt-out from marketing and other communications from COMPANY, critical alerts may still be sent to you.
You may exercise your rights by contacting us via email or send us a written notice to the following address:
Email: event@medicom-asia.com
Mailing address: Suite 11, 11/F, Kodak House II, 39 Healthy Street East, North Point, Hong Kong
Changes to This Privacy Policy
COMPANY may from time to time update this Policy or change, modify or withdraw access to this website at any time with or without notice. We will revise the “Updated” date accordingly. If this Policy is changed in a material, adverse way, COMPANY will post a notice advising of such change at the beginning of this Policy. We recommend that you re-visit this Policy from time to time to learn of any such update or changes to this Policy.